POLICIES

Housing Trust’s policies are available below. Newly updated policies are highlighted yellow.

 

Abandoned Premises

Absence from Property

Affordable Housing

Allocations

Anti Social Behaviour

Appeals

Appeals Form

Arrears Management

Child Protection and Wellbeing

Commitment to Domestic and Family Violence

Complaint Form

Complaints

Complainant and Witness Incident Form

Customer Service

Death of a Tenant

Debt Management

Eligibility for Social Housing

End of Tenancy

Housing Transfer Policy

Identifying and Responding to Domestic and Family Violence

Leasehold Properties

Market Street Car Parking

Occupancy

Pets

Privacy

Quality Statement

Record of Understanding NSW Police

Rent and Rent Management

Rental Fraud and Non-Disclosure

Review and 1st tier appeal form

Start of Tenancy

Succession

Tenancy Reinstatement

Tenant Charges

Tenant Liaison Home Visits

Tenants who exceed the Social and or Applicable Housing Income Eligibility Limits

Use of Premises

Water Charges

 

Property Policies
Asbestos Management

Broken Windows and Glass Doors

Disability Modifications

Gutter Cleaning

Lamps and Lamp Replacement

Maintenance

Pest Control

Residual Current Devices

Security and Locks

Smoke Alarms

Tree and Plant Management

TV Antenna

Window Screens