Strategic Plan 2018-2021

Our strategic plan for 2018 to 2021 focuses on four key strategies, with customers, including current and future tenants, at the heart of all we do.  The four strategies are:

  • Continuing to provide long-term and transitional housing solutions,
  • Partnering with a wide range of service providers to support our customers,
  • Buying and building more homes without waiting for Government assistance, and
  • Using our charity status in fundraising activities and other ways to help our customers.

The strategic plan focuses the efforts of all team members to make our vision, “a decent home for everyone”, a reality.  Each strategy has goals and key performance indicators, which set out how we will achieve each goal and measures to track our progress to success.


You can read the full strategic plan here –

HT Strategic Plan 2018-2021