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Christmas Closures 2024/25

Housing Trust is closed from 5pm on Tuesday 24th December 2024. We re-open at 9am on Monday 6th January 2025.

We are still responding to urgent repairs and maintenance which include:

  • No hot water
  • Broken toilet
  • Serious roof leak
  • Oven and stove not working
  • Gas leak
  • No gas, electricity or water
  • Dangerous electrical faults
  • Serious storm or fire damage
  • Insecure of unsafe property.

If you have an urgent repair, please call (02) 4254 1166 and press 1 to be transferred to our After-Hours emergency repair center.  

For non-urgent repair or enquiries, you can also contact us via email on info@housingtrust.org.au and we will review and respond to your email as soon as we can upon opening the office. We wish you a happy and safe holiday season.

If you are experiencing or at risk of homelessness –

  • Call Link2home on 1800 152 152 – a free telephone call service available 24 hours a day, 7 days a week
  • Link2home provides information and can refer you to the most appropriate local service that can assist and support you, or may be able to help with access to emergency temporary accommodation.

If you are experiencing domestic violence –

  • Call Link2home on 1800 152 152 for an assessment and referral to the most appropriate service. If a refuge bed is not available, you may be given access to temporary accommodation to assist at the start.
  • Call the NSW Domestic Violence Line on 1800 656 463, which provides telephone counselling, information and referrals to other services, available 24 hours, 7 days a week.
  • More information is available here.

If your enquiry is about social housing or related to your social housing tenancy –

  • Call the Housing Contact Centre on 1800 422 322, available 24 hours a day, 7 days a week or visit the website here.

More information on services:

  • Ask Izzy – may assist you to find shelter, health, meals, counselling, legal and more.

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Need help?

If you have any questions, get in touch with the Housing Trust team today.

We’re available at 02 4254 1166 or info@housingtrust.org.au